Refund policy

Clear payments, clear expectations

Paid plans on Linkshortner are one-time purchases for a 30-day or 365-day period. They do not renew automatically. Your access period and total price are shown before you pay.

Requesting a refund

Contact support@linkshortner.org within 14 days of a confirmed membership payment with your account email, payment identifier, reason for the request, and any relevant details. Do not send card numbers or passwords. We review requests individually and reply as soon as reasonably practicable.

If there is a duplicate payment, an incorrect charge, or a substantial service problem that we cannot resolve, we will arrange an appropriate refund. Change-of-mind refunds may be reduced or declined when the paid service has already been substantially used, except where applicable consumer law requires otherwise. Mandatory cancellation, cooling-off, and consumer rights always take precedence.

Manual transfers

A pending receipt is not a confirmed payment. If your transfer proof is rejected, contact support with the correct reference so we can reconcile the transfer. A rejected proof does not automatically return money sent outside this application. Any refund is made through the original provider or an agreed verified account, never simply by changing the proof status.

Processing

Once approved, a refund is initiated using the payment provider or verified original payment method. Your bank or provider determines the time until it appears in your account. We will tell you if a provider fee or currency conversion affects the amount where legally permitted. Paid features may end when a membership payment is refunded.

Publisher withdrawals

Publisher earnings are separate from membership purchases. A rejected withdrawal automatically returns the reserved amount to your available balance. Completed external payouts cannot be cancelled in the application; contact support if the payout details are wrong or a transfer is missing.

Contact

Linkshortner — support@linkshortner.org